Job Opportunities

Full-time Retail Manager

Wheeling Heritage is seeking a dynamic and outgoing individual to join its retail team at the Artisan Center Shop. Previous boutique retail experience is required. Ideal candidates have exceptional verbal communication skills and a passion for local artisan goods.


This position will be accountable for the following primary responsibilities: 


  • Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Compute sales prices, total purchases, and receive and process cash or credit payment.
  • Maintain knowledge of current inventory, sales and promotions, policies regarding payment and changes, and security practices.
  • Inventory stock and requisition new stock.
  • Ticket, arrange, and display merchandise to promote sales.
  • Exchange merchandise for customers and accept returns.
  • Clean shelves, counters, tables and other retail premises.
  • Market the store and its products through social media and events.
  • Track and manage key performance indicators like month-over-month sales, items per transaction.
  • Manage inventory and develop and implement loss prevention controls.
  • Develop and implement events that drive traffic and sales.
  • Develop and implement tools that communicate the mission of the store and promote its artists.

This is a full-time position, with up to 40 hours a week, including some Saturdays. If you feel you are a good fit for this role, please send your resume and cover letter via email to Applicants will be reviewed on a rolling basis until the position is filled.

Wheeling Heritage is an Equal Opportunity Employer.